Transact
Kevin Nguyen is a seasoned Technical Support Manager with extensive experience in IT project management and client support. Currently at Transact Campus Inc since January 2020, Kevin leads a team of 12, achieving a 98% SLA and 100% client satisfaction. Previously, Kevin served as a Senior Client Support Engineer at Blackboard, managing cloud migration projects and enhancing product rollouts. Kevin's earlier role as an Implementation Specialist at Higher One involved successful project management and client implementations, significantly increasing revenue. Kevin holds a Bachelor's Degree in Business Administration with a focus on Management Information Systems from San Jose State University.
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Transact
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Transact partners with institutions to elevate student and family experience through transformative payments and credential-driven transactions and privileges.