Anthony P. Madama

Anthony P. Madama is a seasoned professional in customer success management with a robust history of driving engagement, retention, and growth across various companies. Currently serving as a Strategic Customer Success Manager at Transcend, Anthony focuses on modern privacy automation solutions for leading brands. Previously, as a Senior Customer Success Manager at Sprinklr, Anthony played a pivotal role in supporting Amazon's global partnership. Experience at Freshworks included leadership in customer success and contributions to diversity initiatives. With a strong background in technical support and customer insights at Brightidea, Anthony has consistently delivered results, managing significant portfolios and fostering innovation-driven strategies. Anthony holds a BA in Economics and a Certificate in Cinema/Film from Binghamton University.