Chiara Spadea

Chiara Spadea is a seasoned professional with extensive experience in customer service and training, currently serving as a Product Trainer at Transcom since February 2011, where responsibilities include preparing and delivering training courses for new CSR recruits. Prior roles at Transcom involved managing customer support and compliance processes as a Senior Customer Service Agent, as well as handling inbound customer service inquiries for multiple companies like PayPal and Vodafone. In addition to a collaborative role at CISAL, Chiara has a background in sales as a representative for Cigna Life Insurance and other firms. Chiara's educational journey includes ongoing studies for a Master's degree in Marketing and Digital Communication at UniMercatorum, building upon previous degrees in Business Administration and Languages from UniMercatorum and Università del Salento.