Joel Francis Rico

Joel Francis Rico has accumulated valuable experience in the field of training and customer service. Currently serving as a Product Trainer at Transcom since November 2020, Joel has developed skills in educating and training staff on product knowledge and service protocols. Previously, Joel worked as a Customer Service Representative at HONK Technologies from August 2017 to February 2019, where expertise in customer interaction was honed. Joel holds a Bachelor of Science in Psychology, People Development from Iloilo Doctors' College in Molo, Iloilo City, earned between 2012 and 2016.