Shannan Bjortvedt

Svp, Strategic Client Partnerships For Americas & Asia Pacific. at Transcom

Shannan Bjortvedt has a diverse and extensive work experience spanning various leadership roles in companies such as Transcom, Amazon, Comcast Cable, Atento, The Results Companies, ACCENT Marketing, Walt Disney World, and Sprint. Shannan has held positions such as SVP, Strategic Client Partnerships, Exits Service Owner, Senior Director in Outsourcing Training, Quality and Communications, Senior Vice President of Client Services, Senior Vice President Partnership Management, VP of Operations, Director of Disney Reservation Center, Customer Service Vendor Manager, Call Center Technology Project Manager, and Leadership Discovery Program Manager. Throughout their career, Shannan Bjortvedt has successfully managed teams, implemented effective strategies, enhanced operational efficiency, and achieved targeted goals. Shannan has also demonstrated expertise in various areas including employee transition, client services, strategic planning, business development, and operational management.

Shannan Bjortvedt obtained a Bachelor of Science (B.S.) degree in Business from The University of Kansas between 1991 and 1995.

Location

Cape Charles, United States

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Transcom

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Transcom Worldwide's customer service portfolio is designed around creating smarter people experiences, increasing loyalty and driving growth. We offer future proof customer facing concepts, improving quality and operational efficiency through our core services and digital technology.


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Headquarters

Karlskoga, Sweden

Employees

10,000+

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