TransferMate
Keira O Hanlon is an experienced professional with a career in customer service and relationship management. Currently serving as a Relationship Manager at TransferMate Global Payments since August 2015, Keira specializes in managing customer experience, providing advice to both corporate and private clients, overseeing new client activation, monitoring exchange rates, and addressing payment queries. Prior to this role, Keira worked at Intellicom Clonmel from September 2009 to June 2015 as an Accounts Customer Service Representative and Coach, where responsibilities included assisting in account and technical services, coaching new customer service representatives, performing credit checks, and supporting agents in meeting key performance indicators. Keira holds a Cache Diploma in Childcare & Education from Waterford College of Further Education and completed education at Scoil Mhuire Carrick On Suir.
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TransferMate
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TransferMate is a global B2B payments technology firm, enabling companies to send and receive cross-border payments faster and easier than ever before. TransferMate has built one of the largest portfolios of payment licences worldwide, including in 51 US states and territories, to support trading in 162 countries and 134 currencies. Leading banks, fintechs & software providers partner with TransferMate to offer an enhanced user experience for their business customers. Using TransferMate’s technology and global banking infrastructure, companies benefit from better exchange rates, greater transparency and improved reconciliation via direct integration into accounting and ERP systems. The unique TransferMate offering has also attracted major strategic investments from leading banks such as ING Group N.V. and Allied Irish Bank, who have cumulatively invested €51 million in the company.