Transformco
Victor Smith is an experienced operations leader with a demonstrated history of success in managing large-scale operations within the retail and service industries. Currently serving as National Operations Manager at Transformco since July 2020, Victor previously held various leadership positions at Sears Home Services from 2000 to 2020, including General Manager of Call Center Operations and National Training Manager. Victor's expertise encompasses strong leadership skills, operational process improvement, sales revenue management, and the development and execution of training programs. With a focus on achieving sales and profit plans, Victor has effectively overseen operations across multiple teams and locations while fostering cross-functional training and support.
Transformco
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Transformco is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve its members – wherever, whenever and however they want to shop. Transformco is home to Shop Your Way®, a social shopping platform offering members rewards for shopping at Sears, Kmart and other retail partners. Transformco operates through its subsidiaries with full-line and specialty retail stores across the United States.