Transmar
Laila Salem is a seasoned professional with extensive experience in customer experience and operations management within the logistics and communications sectors. Currently serving as Gulf Customer Experience Manager at Transmar since December 2019, Laila is responsible for managing rates and revenue control, applying periodical rate tariffs, and ensuring data quality across systems. Previous roles at Transmar include Customer Experience and Operations Team Leader and Senior Pricing Executive, as well as positions in key account management, sales representation, and documentation. Laila's background also features experience in account management at Style Communications and various marketing and operations roles at Coldwell Banker Real Estate, demonstrating a strong ability to coordinate and manage diverse operations while maintaining effective client relationships.
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Transmar
Transmar is a leading regional shipping company founded in 1979 in Cairo, Egypt. Over 4 decades of experience serving the region’s largest businesses across different industries in the MENA region. Transmar has been an integral part in facilitating the intra-regional trade and keeping our customer’s supply chains secured through times of political and economic uncertainty. Transmar owns and operates a dedicated fleet of vessels and containers, as well as our own terminal at our homeport of Al Adabiya, Egypt, ensuring tailored solutions for our customers to meet their individual logistic needs. With extensive experience in the region, we consider ourselves to be trade facilitators, helping our customers meet their promises. We operate in 18 ports across 11 countries and 8 offices around the region. Our dedicated team of experts possess extensive industry knowledge to provide the best-in-class customer experience. We believe in long lasting partnerships, and we are proud to have served our key customers for almost 4 decades. We don’t just transport your cargo; we are your Regional Partner.