Marilyn Soares

VP, Client Services at Transparent BPO

Marilyn has overall responsibility for the client services team at Transparent BPO. She works closely with the account management team to develop, implement, and continuously improve call center campaigns for our clients.

Marilyn has over 25 years of experience in the call center industry with a passion for driving key performance metrics and superior client satisfaction.

Before joining Transparent BPO, she held leadership roles in operations and client services on both the agency and client-side. Marilyn holds a Bachelor’s Degree in Business Administration from Western Connecticut State University.

Location

Charlotte, United States

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Transparent BPO

Transparent BPO was founded to provide its clients with superior nearshore contact center services and business process outsourcing at competitive pricing. Their state-of-the-art system development and IT support allow for seamless integration, resulting in a transparent business relationship.


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1,001-5,000

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