Rebecca Brown

Customer Experience Insight Officer at Transport for Greater Manchester

Rebecca Hughes-Brown currently holds the position of Customer Experience Insight Officer at Transport for Greater Manchester, a role commenced in April 2022. Prior to this, Rebecca served as an Analyst and Junior Analyst at Essex County Council from September 2019 to April 2022. Educational background includes a Master of Science in Global Media Economics from the University of East Anglia (2018-2019) and a Bachelor of Science in Economics from the same institution (2015-2018).

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Transport for Greater Manchester

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We oversee transport and travel in Greater Manchester and our mission is to ‘make travel easier’ across the city-region. Please note customer service complaints will not be dealt with via our LinkedIn page. If you wish to contact customer services please email customerrelations@tfgm.com or call 0161 244 1000. For general questions, queries or latest news follow @OfficialTfGM on Twitter. For information on Metrolink, including service updates, follow @MCRMetrolink.


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