TD

Thomas Drew

Customer Experience Analyst at Transport for Greater Manchester

Thomas Drew possesses extensive experience in public transport analysis and planning, currently serving as a Customer Journeys Analyst for Transport for Greater Manchester since March 2018. Throughout this role, Thomas has contributed to significant public transport initiatives such as the implementation of Metrolink zonal fares and Contactless ticketing. Previous roles include Logistics Manager at Cave Direct and Assistant Transport Planner at WSP, where strategic projects for government organizations were executed. Thomas's diverse background also includes positions in customer experience and media, alongside a strong educational foundation with a Bachelor of Arts in Urban Planning from Concordia University and a Diploma in Radio Broadcasting from Fanshawe College.

Location

Manchester, United Kingdom

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices


Transport for Greater Manchester

1 followers

We oversee transport and travel in Greater Manchester and our mission is to ‘make travel easier’ across the city-region. Please note customer service complaints will not be dealt with via our LinkedIn page. If you wish to contact customer services please email customerrelations@tfgm.com or call 0161 244 1000. For general questions, queries or latest news follow @OfficialTfGM on Twitter. For information on Metrolink, including service updates, follow @MCRMetrolink.


Industries

Employees

501-1,000

Links