Travelzoo
Lisa Oswald is an accomplished leader in customer service with extensive experience across the travel and utilities sectors. Since 2011, Lisa has served as Head of Customer Service for North America and Europe at Travelzoo, focusing on enhancing customer experience and client success for over 30 million members. Previous roles include Senior Vice President and Vice President of Customer Service at Priceline.com, where Lisa led strategic planning and operations. Additionally, Lisa held the position of Director of Customer Services at Aquarion Company, achieving best-in-class service provider status. Lisa is an active thought leader, participating in numerous speaking engagements on customer experience and loyalty strategies. Lisa holds a B.S. in Marketing from Boston College.
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Travelzoo
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Travelzoo provides their 30 million members insider deals and one-of-a-kind experiences personally reviewed by one of their deal experts around the globe.