Diacny Ramos

Diacny Ramos is a skilled Java Developer currently employed at TRAX since January 2024. Prior experience includes serving as a Customer Service Agent at Boost Mobile from March 2022 to February 2024, where responsibilities involved maintaining customer accounts and processing financial adjustments. Diacny also worked as a Data Analyst at E-Planning from August 2019 to October 2021, focusing on data extraction and trend analysis to enhance advertising campaigns. In addition, Diacny provided technical support at E-Planning, resolving customer incidents and offering exceptional service through various communication channels. Prior to these roles, Diacny worked as a TI Specialist at XETID, programming Arduino platforms for smart home automation projects. Educational background includes a degree in Computer Science from Universidad Central "Marta Abreu" de Las Villas, completed in 2018.