Sheri Pangallo

Sheri Pangallo, MBA, PMP, currently serves as the Director of CX Services at TREW, a position held since November 2021. Prior to this role, Sheri held various leadership positions, including Senior Director of Customer Success at Apex Supply Chain Technologies, LLC, and Field Service Manager at Intelligrated, overseeing teams of engineers and managing service excellence within customer service segments. Educational qualifications include a Master of Business Administration and a Bachelor of Arts in Organizational Leadership from Northern Kentucky University, as well as an Associate's degree in Office Management Technology from Cincinnati State Technical and Community College. Sheri demonstrates extensive experience in project management, operations, and customer service across multiple organizations, focusing on metrics improvement, data analytics, and operational strategy.