Ken Hanke

Ken Hanke has a diverse work experience in the field of technical support and computer repair. Ken has recently worked as a Lead Technical Support Analyst at Trex Company, where they were responsible for site management, IT service desk ticket resolution, and implementing desktop and mobile device management changes. Prior to that, Ken held the position of Sr. Customer Engineer II at NCR Corporation, where they promptly responded to customer calls and serviced electromechanical equipment. Ken has also worked as a Service Desk Technician at IGT and provided technical support at No-IP. Ken started their career as a Computer Repair Technician at The Computer Guy, where they repaired desktop and laptop systems in-store and provided on-site assistance to customers.

Ken Hanke attended Truckee Meadows Community College from 2015 to 2022. Ken obtained certifications in various technology-related fields, including CompTIA A+ and Windows Server 2019.