Bill Nicholson

Bill Nicholson serves as the Senior Director of Customer Success at Tricentis since May 2021, where responsibilities include enhancing customer experience through effective processes and key performance indicators, particularly for the Tricentis NeoLoad performance testing platform. Prior experience includes leadership roles at Neotys from 2010 to January 2021, encompassing VP of Customer Success for North America and roles in professional services and technical support. Bill's career also features significant roles in performance engineering management for the Commonwealth of Massachusetts IT and quality assurance leadership at companies such as Copyright Clearance Center and MARCHFIRST INC. Bill Nicholson holds a BA in Computer Aided Design/Manufacturing from Northeastern University and a BS in Cartography from Salem State University.