Tridium
Jeff Thomasson has extensive experience in customer support and emergency medical services. Currently serving as a Customer Support Technician at Tridium since January 2011, Jeff has earned three Bronze Awards for superior customer service, developed client relationships, and designed a paperless plan that saved the company $435,000 annually. Previous roles include Paramedic/Logistic Manager at Forest Ambulance Service, where responsibilities included patient assessment and logistics management, and CPR Instructor for East Hanover Volunteer Rescue Squad. Jeff's career also includes positions at CAG/DNX, East Hanover Rescue, and Starbucks, demonstrating a strong foundation in both medical and customer service sectors. Jeff holds a Bachelor of Science in Psychology from Kaplan University and an Associate of Science degree.
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Tridium
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Tridium, a global software and services company, develops and markets a universal software framework targeted at solving the challenges associated with managing smart devices1. Software frameworks provide a platform to allow businesses to more easily build their product offerings. Tridium's core technology, the patented Niagara Framework® (or"Niagara"), a Java-based framework, provides a software infrastructure to integrate diverse systems and devices - regardless of manufacturer or communication protocol - into a unified platform that can be easily managed in real time over the Internet using a standard web browser. Niagara is being successfully applied in energy-services, building-automation, and industrial-automation markets today.