Trinity Health System
Shaila Kapur is a seasoned professional with extensive experience in strategic consulting, customer experience, and board leadership. Currently serving as a Committee Member on the Delaware Social Determinants of Health Committee and as the Owner of Mergence Advisors since June 2016, Shaila develops strategic recommendations and provides consulting services in customer experience. In addition to holding the position of Vice Chair on the Board of Directors for Trinity Health System, Shaila contributes to the advisory board at The George Washington University School of Business and serves as Treasurer for Serviam Girls Academy Delaware. Previous roles include Principal Consultant at Aveus, Business Consultant for Compass Pro Bono, and Customer Experience Executive at Independence Blue Cross. Shaila holds two MBAs in Finance from Michigan State University - Eli Broad College of Business.
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Trinity Health System
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Trinity Health System provides care to a service area of just over 200,000 individuals. The system offers a full array of acute and outpatient services on two campuses. Trinity also maintains physician offices, Walk-in Lab Draw facilities, the Tony Teramana Cancer Center, WorkCare and the Digestive and Nutrition Center throughout the Tri-State area.