Diana Naumova

Senior Customer Service Specialist at Trip.com Group

Diana Naumova has a wealth of experience in customer service, management, and administration roles. Diana has worked in various industries such as travel, retail, and hospitality, showcasing their versatile skills in communication, problem-solving, and team collaboration. Diana has a strong educational background in travel & tourism, public relations, and business administration. Diana has consistently exceeded targets, provided exceptional service to customers, and played key roles in process improvements within the organizations Diana has been a part of.

Location

Edinburgh, United Kingdom

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Trip.com Group

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Trip.com Group is a leading one-stop travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Founded in 1999, listed on Nasdaq in 2003 and HKEX in 2021, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.


Headquarters

Shanghai, China

Employees

10,000+

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