Tripledot Studios
Oana Raluca Toropoc is an experienced customer support professional with a proven track record of leadership in the gaming industry. Currently serving as the Customer Support Lead at Tripledot Studios since October 2021, Oana previously held multiple managerial roles at Playtika from April 2016 to August 2021, including CS & VIP Department Manager, VIP Account Management Team Lead, and Customer Support Team Lead. In these positions, Oana managed diverse global teams, ensured high performance against business KPIs, and optimized processes for continuous improvement while fostering team development through coaching and performance feedback. Oana began the career in sales as a Small Business Sales Representative at TELUS International from February 2014 to April 2016, displaying strong communication and relationship-building skills. Oana holds a Bachelor's degree in English Language and Literature from Universitat de Barcelona, completed in 2014.
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Tripledot Studios
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Tripledot is a new and fast-growing games studio based in London and Minsk. Forged by seasoned industry veterans from King, Facebook and Product Madness, their goal is to create the highest quality casual games for everyone to enjoy. With the belief that amazing games are created by amazing teams, Tripledot brings the best-of-the-best together in an awesome environment to create the “Apollo Programme” of mobile games.