Nolan Starczak

Nolan Starczak is a Technical Services Lead at True Digital Surgery, with experience in patient planning and inter-operative guidance for astigmatic correction. Significant contributions include developing a troubleshooting decision tree that halved internal ticket submissions, improving escalation requirements in support contracts resulting in a three-day reduction in ticket resolution time, and leading initiatives to enhance communication processes across various departments. Nolan also managed a $5 million/year global field support channel and optimized inspection procedures for optical assemblies. Prior experience includes roles as a Quality Assurance Specialist at TrueVision Systems, where responsibilities encompassed inspections and customer support, and as an Assistant Biologist at CACHUMA Operation & Maintenance Board Inc., overseeing salmon monitoring projects. Nolan's educational background includes a Bachelor of Science in Geohydrology from UC Santa Barbara.