Trueblue
Filippo S. has extensive experience in the ICT and customer service sectors, currently serving as the Competence Manager Support & Services - Director at Trueblue since 2019. Filippo S. has progressively taken on roles including Senior Expert and ICT & Customer Service Manager, overseeing a comprehensive internal services division, managing a team of forty resources, and coordinating global customer service operations. Responsibilities have included monitoring service levels, managing budgets, driving IT business strategy, and collaborating with sales on contract negotiations. Prior roles at Trueblue included IT Service Manager and ICT Coordinator, alongside earlier experience at various companies in technical consulting and management positions. Filippo S. holds a Master in ICT Management from CUOA Business School and a Scientific Diploma from Liceo Scientifico Galileo Galilei.
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Trueblue
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Trueblue provides industry leading cloud-based, ready-to-use BI and AI solutions for the Life Science market. For more than 20 years Trueblue has been supporting the main multinational Pharma Companies by creating and bringing innovative technology solutions that drive continuous business improvement. Our unique and holistic understanding of the global data footprint, together with our deep industry knowledge and genuine Customer Experience focus, gives us the ability to co-create disruptive and effective solutions that are quickly adopted by the final users and have been, year after year, recognized by industry leading advisory firms (e.g. Gartner).