TrueContext
David Casal del Castillo has extensive experience in customer success management, currently serving as Manager of Customer Success at TrueContext since May 2012, a role previously held under the company’s former name, ProntoForms. Additional roles at TrueContext include Senior Customer Success Manager and Technical Support Specialist. Prior to this, David worked as a Customer Success Manager at ProntoForms from September 2017 to January 2023. Early career experience includes roles as a caterer at Thyme & Again Creative Catering and Take-Home Food Shop and as a sales associate at Sportchek. David holds a Bachelor of Social Sciences with Honours in Economics and a minor in Business Administration from the University of Ottawa, earned from 2007 to 2011.
TrueContext
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An industry-leading app platform for deeply connected field teams, TrueContext enables enterprises to adapt, automate, and transform their field service operations with dynamic, quick-to-deploy mobile workflows that capture the complexity of their environment. With advanced data capture capabilities in various formats, TrueContext gives organizations visibility now and predictability for the future. TrueContext, formerly ProntoForms, is the global leader in field intelligence. We help asset-centric organizations rise to the complexity of field service using adaptive workflows, empowering them to know more, do more, and be more. Over 100,000 users trust our connected, adaptive workflows to streamline and inform field service and collect actionable insights across all levels of operation – all in real time. The company is based in Ottawa, Canada, and trades on the TSXV under the symbol TCXT.