Truiem
Robert Veghte Kennedy is an accomplished executive with extensive experience in the technology and telecommunications sectors. Currently serving as CEO, Chairman, and Director of Truiem since March 2022, Kennedy leads a company focused on Digital Experience Monitoring, enhancing the visibility of remote worker experiences. Prior to this role, Kennedy held multiple leadership positions at Optanix, Inc. and ShoreGroup, Inc., including CEO and Chairman, driving advancements in predictable IT service delivery from 2000 to 2021. Kennedy also served as President and COO of NetSpeak Corporation, pioneering VoIP call center technology from 1995 to 2000, and held leadership roles at TPI Enterprises, Inc. and TelPlus Communications from 1976 to 1995, contributing to significant advancements in private telecommunications and cellular systems.
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Truiem
Truiem's TruExperience™ is a proven solution to optimize Call Center agent productivity. TruExperience simplifies everything. It informs your operational and financial decisions with critical service delivery data. Whether you’re starting with a single agent or managing 65,000 agents, we have a solution for you. TruExperience measures agents’ most impactful and expected service delivery experiences, enhancing operational efficiency, risk management, and governance. For more information, please visit https://truiem.io. #betterdata=betterdecisions