Mirko Russo

Mirko Russo is an experienced professional in customer service and fraud analysis, currently serving as a Senior Fraud Analyst at acquiring.com since July 2014, focusing on monitoring and mitigating fraud risks. Prior to this role, Mirko worked as a Customer Support Representative at ITG (ITECHNOGAMING), handling user queries and complaints while also managing translations in multiple languages. Earlier experience includes serving as an Italian Customer Care Representative at RCI, where banking disputes and customer assistance were primary responsibilities, and as an Italian Customer Representative at Fexco-Western Union, which involved administering financial services and training new hires. Mirko’s career began as an Operations Executive at Valadis System, where responsibilities included managing hotel allotments and client training on an online platform.