William Bender

William Bender is a seasoned professional in customer service and technical support management with extensive experience across various companies in the biomedical field. Currently serving as the Manager of Global Service and Support at Truvian since September 2021, William leads the global customer field services and technical support team, focusing on the commercialization and global support strategy. Prior roles include Customer Complaint Manager at Sendx Medical, Inc., where William oversaw a team to ensure compliance in handling customer complaints, and Manager of Customer Technical Support at GenMark Diagnostics, responsible for a team providing 24/7 support. William's background also includes technical roles at AutoGenomics, Inc., and research experience at Humboldt State University, complemented by degrees in Cellular Molecular Biology and an Associate's degree from Irvine Valley College.