TSA Group - Australia
Earl Jan Zapanta is a Senior Network Engineer at TSA Group in Australia since January 2022, previously holding the position of Network Engineer at Concentrix from April 2014 to February 2022. In the role at Concentrix, responsibilities included setting up network infrastructure, troubleshooting connectivity issues, and documenting network policies. Earlier experience includes serving as an IT Support Specialist, providing technical support across desktop, telephony, and network environments, and as a Technical Support Representative, delivering customer support for home networking products. Earl Jan Zapanta holds a Bachelor of Science degree in Computer Science from Xavier University - Ateneo de Cagayan and additional education from Capitol University.
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TSA Group - Australia
We’re Australia’s leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with a team of people who know exactly how to help brands do amazing things for their customers.