Karolina B.

Karolina B. is an experienced Senior Operations Manager with a proven track record at TTEC since November 2014, leading sales teams across the EMEA region with over 300 FTEs. Previous roles include leadership of the CE and CEE clusters, managing teams of over 150 FTEs, and sales management with teams of 15+. Karolina has extensive expertise in Google Ads and marketing solutions, providing strategic advice to enhance client ROI and optimizing advertising campaigns. Earlier experience includes a Sales Manager position at GetGadget, with a focus on B2B sales and marketing strategy. Karolina holds a Master's degree in Tourism and SPA Management from Akademia Kultury Fizycznej and studied ERASMUS SPA Management at University College Birmingham.