TUH Health Fund
Grace Gugger is a seasoned professional with diverse experience in customer service, sales, and management within various industries. Currently serving as a Customer Service Officer at TUH Health Fund since May 2025, Grace previously held the position of Member Retention and Sales Advisor at GMHBA Limited from March 2023 to May 2025. Grace's career also includes significant roles such as Cabin Crew at Emirates, Boutique Manager and Assistant Manager at SWAROVSKI, and Regional Manager and Store Manager at Lovisa Pty Ltd. Grace holds a Bachelor of Arts in Journalism and Public Relations from Deakin University.
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TUH Health Fund
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TUH was founded in 1972 by Queensland teachers to help fellow-teachers and the education community access first rate health care. Our members spend their working lives looking after others and we’re committed to looking after them in return. That’s especially evident in the generous health cover we provide and the respect and care we show all our members. Particularly when they’re unwell and at their most vulnerable. We are, and have always been, a not-for-profit organisation. We are 100% owned by our members, not shareholders. Our profits go straight back into offering better products, improved services and a wider choice of hospitals. We don’t compromise on health and wellbeing. We have a range of quality products that will suit your specific life stage with the freedom to use any Australian extras provider. Providing outstanding service is important to us and our customer satisfaction and member retention rates are better than the big for-profit health funds. In fact, 95% of our members love our products and services and very few leave us. TUH works hard to keep average premium increases as low as possible and we return the majority of the premiums to members in the form of benefits and services. What’s more, we offer a higher percentage of services with no out-of-pocket costs than BUPA, NIB or Medibank. (2018 State of the Health Funds Report). Over forty years ago we were started by a group of teachers wanting better health insurance. And, while we now protect the health of Australians from various industries, our approach is the same. We believe in fairness and treat everyone as an individual, not a number. While you’re busy looking after others, we’re busy looking after you. It’s how we stay all together better.