TUNE
Zak Kalles has extensive experience in customer support and software testing, currently serving as Escalation Team Lead and previously as Customer Support Engineer 3 at TUNE since October 2013, where responsibilities included front-line support and escalation investigations for a SaaS platform. Prior to TUNE, Zak worked as a Testing Associate 2 at Microsoft, participating in the testing of both the Xbox 360 and the in-development Xbox One, while also gaining experience at Nintendo of America as a Project Engineering Associate focusing on hardware testing and team coordination. Earlier roles included testing software for games at Microsoft and data collection at SESRC. Zak holds a Bachelor of Science degree in Neuroscience from Washington State University.
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TUNE
TUNE builds technology that powers successful marketing partnerships on mobile and desktop. The TUNE Partner Marketing Platform is a fully customizable, white label SaaS solution for building, managing, and growing partner programs and affiliate networks. Digital advertisers around the world use TUNE to maximize their ROI, from partner onboarding to conversion tracking, payouts, and beyond.