Türk Telekom
Adil Ekin serves as a Customer Experience Management Senior Engineer at Türk Telekom since January 2016, focusing on enhancing network performance and service quality to improve customer experience across mobile, broadband, and fixed networks. Previously, Adil held positions in service performance management and RF optimization at Avea, where responsibilities included bridging marketing and technical teams, optimizing network performance, and addressing specific customer issues. Adil began a career in RF optimization in various engineering roles at TNI Systems and Ericsson, implementing solutions to improve RF signal strength and quality. Adil holds a Bachelor of Science degree in Electronics and Communication Engineering from Kocaeli University, earned between 2002 and 2009.
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Türk Telekom
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Türk Telekom, with 179 years of history, is the first integrated telecommunications operator in Turkey. In 2015, Türk Telekomünikasyon A.Ş. adopted a “customer-oriented” and integrated structure in order to respond to the rapidly changing communication and technology needs of customers in the most powerful and accurate way, while maintaining the legal entities of TT Mobil İletişim Hizmetleri A.Ş. and TTNET A.Ş. intact and adhering to the rules and regulations to which they are subject. Having a wide service network and product range in the fields of individual and corporate services, Türk Telekom unified its mobile, internet, phone and TV products and services under the single “Türk Telekom” brand as of January 2016.