Türk Telekom
Arzu Dursun is an experienced Digital Channels Manager at Türk Telekom since April 2019, focusing on the Turk Telekom Online Islemler mobile app, enhancing features, conducting tests, and collaborating with IT and Marketing for business improvement. Previously, Arzu served as a Software Testing Assistant Manager at Aktif Bank from April 2013 to April 2019, where responsibilities included defining testing criteria, designing test scenarios, and managing testing activities related to various banking applications. Early career experience includes roles at ING Bank Turkey from July 2009 to April 2013, covering cash management operations and customer service functions. Arzu holds a degree in Economics from Rzeszowski University and has additional education from Istanbul and Sakarya universities.
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Türk Telekom
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Türk Telekom, with 179 years of history, is the first integrated telecommunications operator in Turkey. In 2015, Türk Telekomünikasyon A.Ş. adopted a “customer-oriented” and integrated structure in order to respond to the rapidly changing communication and technology needs of customers in the most powerful and accurate way, while maintaining the legal entities of TT Mobil İletişim Hizmetleri A.Ş. and TTNET A.Ş. intact and adhering to the rules and regulations to which they are subject. Having a wide service network and product range in the fields of individual and corporate services, Türk Telekom unified its mobile, internet, phone and TV products and services under the single “Türk Telekom” brand as of January 2016.