Turno
Chris Rule is a seasoned professional in customer success and experience operations, currently serving as Head of Customer Success at Turno since October 2024. Previously, Chris held the position of Director of Customer Success & Onboarding at HOVER Inc. from February 2022 to October 2024 and directed Customer Experience Operations at Snapdocs from January 2020 to February 2022, where Chris successfully built and scaled the team to over 100 members. In earlier roles, Chris contributed to FareHarbor as a consultant for onboarding and customer success, and at OpenTable, Chris was instrumental in establishing the customer success team, growing it from 6 to 14 employees while managing an increased client base. Other positions held include Account Manager at Larkspur Hotels and Restaurants and various management roles within the hospitality industry, beginning at Marriott International. Chris holds a Bachelor of Science degree in Hospitality Management/Business Administration from San José State University.
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Turno
Turno (formerly TurnoverBnB) is an operator of an online platform intended to allow hosts to find local cleaners for their short-term rental cleaning. The company's software allows users to connect with their existing reservation calendars to automatically schedule their cleaners, enabling users to hire and pay housekeepers conveniently.