Michael Anthony Tringali

Michael Anthony Tringali is a seasoned professional with extensive experience in technical support and customer service, currently serving as Senior Manager of Technical Support at Turtle Beach since November 2011. In this role, Michael has focused on developing team members into specialized roles, overseeing the hiring process, and leading the technical support department during management transitions. Previous positions at Turtle Beach include Manager of Technical Support & Customer Service, where Michael authored over 40 online support articles and was recognized for outstanding customer care. Prior experience includes a Director/Sales Coordinator role at The Bangladeshi Tea Corporation, where Michael managed customer service operations and marketing initiatives, as well as support roles at Orion Consultants and educational positions as a Spanish teacher. Michael holds a Bachelor of Arts degree in Spanish and Religion from Colgate University and has bilingual proficiency in English and Spanish, enhancing professional communication and outreach capabilities.