Mike Coppom

Director, Product Management And Business Operations at Twilio

Mike Coppom has extensive experience in product management, business operations, and IT analysis. At Twilio, Mike held multiple director-level positions from September 2021 to January 2025, overseeing product management and portfolio functions, as well as engineering enablement. Prior to Twilio, Mike served as the Manager of Digital Operations at Make & Do Crew and held significant roles at Chipotle Mexican Grill, including Manager of IT Business Analysis and Lead IT Business Analyst. Mike's career also includes positions at Affinion Group as a Lead Analyst and Senior Systems Analyst, and at Fisher Investments as a Senior Business Systems Analyst. Mike holds a Master of Science in Technical Business Operations and a Bachelor of Science in Information Systems and Business Management, both from the University of Colorado Boulder.

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Twilio

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.