Russ Kahan

Principal Product Manager -- Prog. Voice, Self-service Automation (virtual Agents, Bots And Ivrs) at Twilio

Russ Kahan is a seasoned product management professional with extensive experience in voice technologies and customer engagement solutions. Currently serving as Principal Product Manager for Programmable Voice and Self-Service Automation at Twilio, Russ specializes in defining product strategy, targeting buyer personas, and delivering high-quality applications in a rapidly growing environment. Previously, Russ held senior product management roles at Dolby Laboratories, focusing on Dolby Voice solutions, and at Cisco Systems, where contributions led to significant revenue growth through unified communications enhancements. As a co-founder and CEO of MySpecialChildGuide.com, Russ developed cloud-based tools for parents of special needs children. Educational credentials include an MBA in Entrepreneurial Management from The Wharton School and a BS from the Massachusetts Institute of Technology.

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Twilio

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.