Two Hat
Alicia Ploquin has a diverse work experience in various roles and industries. Alicia currently works at Microsoft as a Senior Content Project Manager, starting in December 2021. Prior to this, they worked at Two Hat from 2014 to 2021, holding positions such as Client Success Operations Lead, Manager of Client Success, and French Support Lead. From 2013 to 2014, they were a Reservation Agent at The Lodging Company Vacations, Inc. Alicia also has experience as a Freelance Translator and French tutor while being self-employed from 2012 to 2014. Alicia started their career at The Walt Disney Company in 2011, where they held roles as a French Safe Chat Support Representative and Bilingual Customer Service Representative and Quality Assurance Tester for Club Penguin. Before that, they worked at Club Penguin Entertainment as a French Customer Service Representative and Quality Assurance Tester, as well as a French Player and Customer Service Representative.
Alicia Ploquin obtained their Bachelor of Arts degree in History from Université de Poitiers from the years 2003 to 2006. Following this, they pursued a Master's degree in International Relationships and History of Atlantic World from La Rochelle Université between 2006 and 2007.
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Two Hat
Two Hat’s AI-powered content moderation platform classifies, filters, and escalates more than 30 billion human interactions, including messages, usernames, images, and videos a month, all in real-time. With an emphasis on surfacing online harms including cyber-bullying, abuse, hate speech, violent threats, and child exploitation, we enable clientsacross a variety of social networks to foster safe and healthy user experiences.More than just a filter, we also provide an all-in-one content moderation solution, with data analysis, content escalations, flexible workflows, auto-moderated user reports, and more. Two Hat’s Community Sift is an enterprise-level AI-powered content moderation platform with a full suite of customizable tools, including chat filter, username, image and video that automatically removes bullying, harassment, hate speech, adult content, and other disruptive behavior from your platform.Powered by Two Hat, Sift Ninja is the world's smartest profanity filter for all social platforms. Powered by the same robust content classifiers as Two Hat’s Community Sift, think of Sift Ninja as “Community Sift Lite,” or “Community Sift for Startups”. An essentials-only profanity filter tool that automatically filters the worst content, including vulgarity, sexting, and racism