Annette Carstens

Strategic Projects - "operationalisation" at TymeBank

Annette Carstens is an experienced professional with a robust background in service delivery and operational management. Currently serving as the Head of Service Delivery at TYME since February 2022, Annette is focused on enhancing service delivery in areas such as KYC, account management, and fraud. As an Independent Business Owner at Furco Solutions (Pty) Ltd, Annette operates an eco-friendly carwash franchise and manages procurement for the hospitality industry. Previously, Annette held various roles at TymeBank, including Project Manager and Manager Execution, where responsibilities included aligning technical and operational deliverables. Annette's extensive experience at Standard Bank Group as Head of Operations and Integration involved managing operational aspects of transactional banking products, alongside product development for affordable housing. Annette holds a Bachelor’s Degree in Business Administration and a Diploma in Business Management.

Location

Johannesburg, South Africa

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices


TymeBank

6 followers

We’re a digital bank founded on simplicity, transparency and affordability. TymeBank’s majority shareholder is African Rainbow Capital, a fully black-owned and controlled investment company, making TymeBank the first majority black-owned retail bank in South Africa. Our business is designed and run around three key principles: We believe that every South African has the right to accessible and affordable banking so that they can take part in, grow and benefit from the country’s economy. We believe in the potential of people in this country. We have designed our products, services and tools to help individuals, businesses and communities achieve everything we know they’re capable of. We constantly look for ways to empower South Africans to take back control of their money. By helping them understand how money really works and giving them a transaparent view of their own financial situation, we make it easier for our customers to make decisions today that translate into a secure financial future. www.tymebank.co.za


Industries

Employees

51-200

Links