Typeform
James Robinson is a seasoned customer support professional with extensive experience in the SaaS industry. Currently serving as a Senior Customer Support Advocate at Typeform since June 2017, James leads complex case management, contributes to the development of internal knowledge resources, and enhances team training and onboarding processes. With previous roles at Typeform as a Customer Support Advocate and a Digital Marketing Assistant at Love Camden, James has demonstrated expertise in customer engagement, project management, and digital marketing strategies. Earlier experience includes Customer Service Lead and Advisor positions at BCSG, where James focused on quality support and training initiatives. James holds education credentials from Squared Online and Zenos Academy, along with a high school diploma from Finchley Catholic High School.
Typeform
41 followers
Typeform is a no-code SaaS platform with thoughtfully-designed tools that help companies grow their business by engaging with their audience. Offering people-friendly forms, quizzes, surveys, and asynchronous video solutions, Typeform turns digital interactions into human connection. Launched in 2012, Typeform drives more than 500 million digital interactions per year and integrates with hundreds of other business-critical tools like HubSpot, Calendly, and Slack, to name a few. Typeform is headquartered in Barcelona, Spain with an office in San Francisco, California, and has a globally-distributed workforce of over 450 people.