Kenya Scarborough

Kenya Scarborough has extensive experience in technical support and customer service, primarily with US Cellular since June 2010, where responsibilities include troubleshooting devices, collaborating with switch engineers, and managing accounts. Prior roles at US Cellular included assisting customers with accounts and technical inquiries, as well as contributing to technical newsletters. Kenya's background also includes positions as an office assistant/substitute teacher at Clara Mohammad School Inc., a wax technician at Signicast, an assistant manager at Advance Auto Parts, and a sales associate at Forest City Auto Parts. Kenya holds a Bachelor of Science in Information Technology/Software Engineering from the University of Phoenix, obtained between 2007 and 2011, and a high school diploma from Homestead High School.