UBench
Diederik Daggelinckx is a skilled professional with a background in engineering and business, holding a Master's degree in Business Engineering from the University of Antwerp. Currently serving as a Customer Success Manager and Product Manager at UBench since August 2023, Diederik has previously worked as a Product Owner at Moore Belgium, where responsibilities included structuring, supporting, and overseeing product development. Prior roles include Functional Analyst at AG SOLUTION GROUP, Business Analyst at Talenco, and founder positions at both Chevaletti and LEAP Antwerp, focusing on product design and disruptive technology events respectively. Diederik's earlier experiences feature internships in programming and industrial maintenance, solidifying a strong foundation in both technical and managerial disciplines.
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UBench
UBench is a holistic digital claims management platform revolutionizing the way claims are processed. We connect all stakeholders involved in the claims process, facilitating seamless communication and providing comprehensive access to all documents and claim history. Our platform is distinguished by its multi-system integrations, creating a seamless workflow that includes improved planning and routing into repair shops, telematics, online booking, and visual intelligence for automated estimation and approval. With UBench, you gain efficiency in claims and SMR process flows, enhanced service control through data analytics, and increased transparency over the carbon footprint of repairs via our sustainability metrics. Benefits of using UBench include significant administrative workload reduction through automation, enhanced communication flows among leasing companies, insurance firms, and repair shops, and a transparent overview of the entire claims process. Our platform also aids in cost reduction by optimizing repair and overhead expenses, and improving customer satisfaction with timely updates and a user-friendly interface. As a market leader in the Benelux and expanding throughout Europe, UBench boasts a prestigious client portfolio, including Alphabet, Arval, VWFS, Ayvens, Athlon, and Mercedes-Benz Financial Services, among others. Our satisfied clients testify to the effectiveness and reliability of our solutions. At UBench, we prioritize data privacy and security, adhering to GDPR regulations and maintaining ISO 9001 & 27001 certifications. We also hold TISAX certification, ensuring compliance with the highest standards of information security for German market. Join us in transforming the claims management landscape with innovative technology, exceptional service, and a commitment to sustainability and efficiency.