Ubiquity
Bryan Carlos Talusan is an experienced professional with a diverse background in operations management and project management. Currently serving as Operations Transformation Project Manager and previously as Operations Manager at Ubiquity since November 2019, Bryan has demonstrated expertise in overseeing and enhancing operational processes. Prior to Ubiquity, Bryan held the position of Senior Team Lead at 24-7 Intouch from March 2017 to October 2019. Educationally, Bryan holds a degree from De La Salle Araneta University, where studies were undertaken from 1990 to 2000.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.