Ubiquity
Herbert Somarriba has had a diverse range of work experience throughout their career. Herbert began in 2007 as a Team Manager at Sykes Enterprises, Incorporated, where they worked for over a decade. In 2019, they moved on to become a Mechanical Supervisor at Leon Performance Engineering. Herbert then transitioned to the role of Account Manager at Grupo Gesel in 2021. Currently, they are employed as a Customer Service Team Lead at Ubiquity, starting in May 2023.
Herbert Somarriba attended the Universidad Tecnológica de El Salvador from 2000 to 2009, where they obtained a degree in Computer Science.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.