Ubiquity
Jennifer Garde serves as senior vice president, client solutions for Ubiquity where she is responsible for ensuring all client business objectives are fully achieved. She has more than 20 years of experience in the contact center management space, with a specialization in new program implementation, client services, and contact center vendor management. Before joining Ubiquity, Jennifer managed multiple clients accounts for Total System Services (TSYS), including the company’s Canadian managed services portfolio.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.