Ubiquity
Paul Edgecombe is a seasoned risk and compliance professional with extensive experience across various financial institutions. Currently serving as the Chief Risk & Compliance Officer for Ubiquity since May 2024, Paul is leading the Compliance & Risk team in the UK and Europe while preparing FCA authorization applications. Previous roles include Head of Compliance at Link Fund Solutions and Infact Systems, where significant contributions were made towards compliance frameworks and securing FCA authorizations. Paul's expertise extends to overseeing risk management frameworks at Selina Finance and implementing conduct risk measures at Trussle, along with providing compliance consulting services at The Compliance Foundation. Early career highlights involve project management for the Mortgage Credit Directive at Harrods Bank and heading compliance initiatives at Shoosmiths. Paul's foundational education includes studies at St Cedds from 1979 to 1983.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.