Ubiquity
Roel Panoncillo is an experienced HR Specialist with a focus on Compensation and Benefits, currently employed at Ubiquity Global Services since September 2015 and previously at Transcom from June 2012 to September 2015. Responsibilities include educating new hires about compensation and benefits, ensuring timely statutory reporting, administering mandated benefits, promoting health and safety culture, organizing wellness programs, and supervising clinic operations. Prior to this, Roel worked in data management as SB Counter Personnel at the Social Security System from December 2007 to May 2012. Roel holds a Bachelor of Science degree in Information Management from the University of Negros Occidental - Recoletos, completed in 2006.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.