UCare
Jonathan Enering is an experienced customer service professional with a strong background in operations and team management. Currently serving as a Customer Service Supervisor at UCare since June 2022, Jonathan oversees call center team operations, ensuring performance goals are met while fostering a supportive environment. Previous roles include Client Engagement Manager at Aston Carter, Director of Operations at Statlinx Inc., and Sr. Engagement Center Supervisor at AbleTo Inc., where responsibilities ranged from performance management and data analysis to vendor relations and staff training. Jonathan’s expertise in driving high-quality operations and motivating employees contributes to improved performance and customer satisfaction. Jonathan holds a Diploma of Education in Network Technology from Chubb.
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UCare
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UCare is a community-based, nonprofit, growing health plan providing health coverage and services across Minnesota and parts of Wisconsin. Working in partnership with health care providers and community organizations, UCare offers: • Medicare Advantage plans across Minnesota and parts of Wisconsin • Minnesota Senior Health Options (MSHO) for people age 65 and older who have both Medicare and Medical Assistance • Institutional Special Needs Plans (I-SNPs) • Individual and family health plans, including plans with M Health Fairview and North Memorial Health, available through MNsure • Minnesota Senior Care Plus (MSC+) for people age 65 and older on Medical Assistance • UCare Connect plans for adults with disabilities (physical, development, mental) • UCare Connect + Medicare for adults with disabilities who have both Medicare and Medical Assistance • EssentiaCare Medicare Advantage partnership plans with Essentia Health in northern Minnesota and parts of Wisconsin • M Health Fairview & North Memorial Medicare Advantage partnership plans in the metro • MinnesotaCare and Prepaid Medical Assistance Program – Income-based programs for individuals and families We're located in Northeast Minneapolis near major freeways, public transportation sites and convenient retail centers. Our diverse, rapidly growing workforce is dedicated to serving Minnesotans in all ages and stages of life with high-quality health plans. UCare has been a Star Tribune Top 200 Workplace for 13 consecutive years. Visit ucare.org for more information about our programs and services.