Michelle H.

Manager, Business Analysis at UCare

Michelle H. is a seasoned professional with extensive experience in healthcare operations and quality management, currently serving as Manager of Business Analysis at UCare since February 2020, where responsibilities include managing Configuration and Claims Operations initiatives. Prior roles include Quality Product Director at MHK, overseeing Quality Solutions for healthcare services, and Manager of Quality & Health Outcomes at Blue Cross and Blue Shield of Minnesota, leading projects to enhance care quality and efficiency. Additional experience encompasses project management and client services management at various healthcare organizations, including Verisk Health Solutions and UnitedHealthcare. Michelle holds an MBA Certificate in Business Essentials from Rutgers Business School, a Master of Science in Information Technology from Capella University, and a Bachelor of Science in Advertising Communications from the University of Minnesota.

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Chanhassen, United States

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UCare

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UCare is a community-based, nonprofit, growing health plan providing health coverage and services across Minnesota and parts of Wisconsin. Working in partnership with health care providers and community organizations, UCare offers: • Medicare Advantage plans across Minnesota and parts of Wisconsin • Minnesota Senior Health Options (MSHO) for people age 65 and older who have both Medicare and Medical Assistance • Institutional Special Needs Plans (I-SNPs) • Individual and family health plans, including plans with M Health Fairview and North Memorial Health, available through MNsure • Minnesota Senior Care Plus (MSC+) for people age 65 and older on Medical Assistance • UCare Connect plans for adults with disabilities (physical, development, mental) • UCare Connect + Medicare for adults with disabilities who have both Medicare and Medical Assistance • EssentiaCare Medicare Advantage partnership plans with Essentia Health in northern Minnesota and parts of Wisconsin • M Health Fairview & North Memorial Medicare Advantage partnership plans in the metro • MinnesotaCare and Prepaid Medical Assistance Program – Income-based programs for individuals and families We're located in Northeast Minneapolis near major freeways, public transportation sites and convenient retail centers. Our diverse, rapidly growing workforce is dedicated to serving Minnesotans in all ages and stages of life with high-quality health plans. UCare has been a Star Tribune Top 200 Workplace for 13 consecutive years. Visit ucare.org for more information about our programs and services.