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Nicky Burns

CCO Director - Claims Services at UCare

Nicky Burns has extensive work experience in the healthcare industry. They started their career in 2002 as a Network Manager at Definity Health. In 2003, they joined Medica and held various roles including Provider Analyst, Supervisor of Provider Services, Manager of Provider Service Center, Quality Manager, and finally Senior Manager of Claims Operations. They worked at Medica until 2020, when they joined UCare as the CCO Director of Claims Services.

Nicky Burns attended the University of Minnesota from 1991 to 1996 and obtained a Bachelor of Science degree in Public Health and Communications. They also obtained a certification as a Resident Insurance Producer, Individual in the State of Minnesota in 2018.

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Hopkins, United States

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UCare

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UCare is a community-based, nonprofit, growing health plan providing health coverage and services across Minnesota and parts of Wisconsin. Working in partnership with health care providers and community organizations, UCare offers: • Medicare Advantage plans across Minnesota and parts of Wisconsin • Minnesota Senior Health Options (MSHO) for people age 65 and older who have both Medicare and Medical Assistance • Institutional Special Needs Plans (I-SNPs) • Individual and family health plans, including plans with M Health Fairview and North Memorial Health, available through MNsure • Minnesota Senior Care Plus (MSC+) for people age 65 and older on Medical Assistance • UCare Connect plans for adults with disabilities (physical, development, mental) • UCare Connect + Medicare for adults with disabilities who have both Medicare and Medical Assistance • EssentiaCare Medicare Advantage partnership plans with Essentia Health in northern Minnesota and parts of Wisconsin • M Health Fairview & North Memorial Medicare Advantage partnership plans in the metro • MinnesotaCare and Prepaid Medical Assistance Program – Income-based programs for individuals and families We're located in Northeast Minneapolis near major freeways, public transportation sites and convenient retail centers. Our diverse, rapidly growing workforce is dedicated to serving Minnesotans in all ages and stages of life with high-quality health plans. UCare has been a Star Tribune Top 200 Workplace for 13 consecutive years. Visit ucare.org for more information about our programs and services.