UCare
Troy Brice has extensive experience in customer service and operations management. Troy currently serves as a Board Member at Hired. Prior to that, they worked at UCare as the Vice President of Customer Service Operations and AVP of Customer Service. Troy also held the position of Director of Service Operations at Aetna, a CVS Health Company. Additionally, Troy Brice has worked at Centene Corporation as the New Product and Program Operations Lead - Retention, Belnick, Inc. as the Director of Customer Service, The Home Depot as the Manager of Contact Center Operations, and Verizon in various roles including Associate Director of Government Customer Operations, Director of Customer Service, Associate Director of Customer Service, and Manager of Customer Service.
Troy Brice holds a Bachelor's Degree in International Business from Northwood University.
This person is not in any offices
UCare
1 followers
UCare is a community-based, nonprofit, growing health plan providing health coverage and services across Minnesota and parts of Wisconsin. Working in partnership with health care providers and community organizations, UCare offers: • Medicare Advantage plans across Minnesota and parts of Wisconsin • Minnesota Senior Health Options (MSHO) for people age 65 and older who have both Medicare and Medical Assistance • Institutional Special Needs Plans (I-SNPs) • Individual and family health plans, including plans with M Health Fairview and North Memorial Health, available through MNsure • Minnesota Senior Care Plus (MSC+) for people age 65 and older on Medical Assistance • UCare Connect plans for adults with disabilities (physical, development, mental) • UCare Connect + Medicare for adults with disabilities who have both Medicare and Medical Assistance • EssentiaCare Medicare Advantage partnership plans with Essentia Health in northern Minnesota and parts of Wisconsin • M Health Fairview & North Memorial Medicare Advantage partnership plans in the metro • MinnesotaCare and Prepaid Medical Assistance Program – Income-based programs for individuals and families We're located in Northeast Minneapolis near major freeways, public transportation sites and convenient retail centers. Our diverse, rapidly growing workforce is dedicated to serving Minnesotans in all ages and stages of life with high-quality health plans. UCare has been a Star Tribune Top 200 Workplace for 13 consecutive years. Visit ucare.org for more information about our programs and services.